WHAT CUSTOMERS SAY

Customer Reviews

Real reviews from real Edmonton homeowners. Verified on Google.

“Furnace died at 11pm in January. Texted Apex and had a confirmation back in under 5 minutes with an ETA. Tech was at my door by 1am, fixed by 2. I genuinely can't believe how fast and professional this was. They've got a customer for life.”

“Had three HVAC companies ghost me before I found Apex. They showed up when they said, explained everything clearly, didn't try to upsell me, and charged exactly what they quoted. That's all I wanted and somehow it's rare.”

“Signed up for their annual maintenance plan two years ago. Best HVAC decision I've made. Two tune-ups a year, priority emergency booking, and zero breakdowns since. Worth every penny.”

“Got central AC installed last fall. The crew was on time, cleaned up after themselves, and the whole job was done in one day. Derek even called the next morning to make sure everything was running properly. Rare service.”

“Had them install an Ecobee. The tech set up the whole app, created my account, configured zones, and walked me through everything. Took about an hour. Our energy bill dropped 18% the first month.”

“Old furnace finally gave out. Apex quoted me same day, ordered the unit, and had it installed two days later. No pressure to upgrade to something I didn't need. Honest, fast, and priced fairly. Would absolutely recommend.”

“Used the chat on their website at 2am when our heat went out. Within 3 minutes I had a confirmation and a tech ETA. My kids were warm again by 4am. The tech was friendly and explained exactly what failed and why. Incredible.”

“Had an HRV installed to deal with humidity issues in our new build. The team was knowledgeable, fast, and the air quality difference is immediately noticeable. Our house doesn't feel stuffy anymore.”

“Been using Apex for 3 years now. They're the only HVAC company I've used that sends a detailed digital report after every visit. Photos, findings, recommendations — all in my email within an hour. Completely professional.”